Clinics need to provide their patients a sturdy touchscreen device with minimum 12” screen.

Larger touchscreens are preferred.

The clinic should have a dedicated desk with ipad, tablet, or other touchscreen that is held very sturdy and doesn’t bounce when touched. Keep the comfort and eyesight of your patients in mind.

The device must have a working microphone that is not more than a couple feet away from the patient.

Did you know that our fingertips lose oil as we age, which makes touchscreens less responsive to our touch? Therefore, a stylus is recommended but not required. It is helpful to have a pair of reading glasses available to patients.

We do NOT recommend patients utilize a mouse/keyboard because results can be adversely affected.

Zyliant is web-based, so your device only needs a standard browser like Safari, Chrome, or Edge. Install updates when your browser prompts you.

The browser must allow pop-ups.

The browser/device must allow access to the microphone, which should not be more than a few feet away from the patient.

The vocal biometric assessment is very sensitive to background noise.

Your patients need to complete Zyliant in a quiet room that is free from talking, white noise, fans, music, etc.

The device (eg. ipad) should be secured on a stand that holds the device study when being touched.

The device should be placed in a comfortable location on a table/desk. A stylus is recommended.

You must provide patients a sturdy chair of standard height, without wheels or arm rests, in order to complete the movement test.

Patients do not login.

Your clinic has a license to utilize Zyliant with your patients. Therefore, Zyliant support will provide you clinic login(s).

As clinic staff, you will log into Zyliant using a designated clinic login. You will then ask the patient to sit down and complete Zyliant. No results or PHI will be shown when using clinic logins.

Please log out when patients are not actively taking the screening.

https://zyliant.zohocreatorportal.com/

Your clinic has a license to utilize Zyliant with your patients.

Therefore, results are sent to the clinic provider using HIPPA compliant means.

Patients do not receive results from Zyliant.

Clinical staff provides support to patients, who should be utilizing the hardware and location provided by the clinic.

The FAQ page will solve many issues you experience.

If staff experience an outage, recurring issue, or problem they can’t resolve, please fill out the support form on the bottom of the FAQ page.