Zyliant FAQs

Why does the page look small or zoomed out?

If using an iPad or Tablet: The browser is incorrectly showing the desktop version of the site. Follow the steps below to switch to the mobile version.

iPad- Safari browser
  1. In the address bar, tap the “aA” icon on the left side.
  2. Select “Request Mobile Website”.
  3. If you want Safari to always open the mobile version for this site:
    1. Tap Website Settings in the same menu.
    2. Turn off “Request Desktop Website.”
    3. Tap Done.
  4. Reload the page. It should now display at the correct mobile size.
iPad- Chrome browser
  1. Tap the ⋮ (three dots) menu in the upper-right corner.
  2. If you see a checkmark next to “Request Desktop Site,” tap it to uncheck.
  3. The page will reload in mobile view.
Android Tablet- Chrome browser
  1. Tap the ⋮ (three dots) menu in the upper-right corner.
  2. Uncheck “Desktop site.”
  3. The page will reload automatically in the mobile layout.
Microsoft Edge or Other browser
  1. Tap the browser’s menu icon (⋯ or ☰).
  2. Look for an option labeled “View desktop site” or “Request mobile site.”
  3. Turn that setting off to switch back to the mobile version.
  4. Refresh or reload the page.
Can I use a cell phone?

No, Zyliant requires a screen at least 12 inches, so a standard-sized iPad/tablet, laptop, or desktop is required.

Touch screens are preferred over the use of a mouse.

The use of a stylus on a touch screen is helpful.

 

Still need help?

Please allow 48 business hours for a reply.